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Front desk team member welcoming a mom and daughter at Bridgetown Dental

New Patient Experience

Your First Visit Should Feel Different

A thoughtful first visit built around listening, understanding what matters to you, and making the next step clear.

You do not need to arrive with everything figured out. Some patients come for routine care. Others come with pain, dental anxiety, poor sleep, jaw symptoms, broken dental work, cosmetic concerns, or years of questions.

Front desk team member welcoming a mom and daughter at Bridgetown Dental

What to Expect

Your first visit, step by step.

01

Start With Your Story

We begin by listening to what brought you in, what has or has not worked in the past, what you are concerned about, and what you would like to accomplish.

02

Evaluate What Matters

Depending on your needs, your visit may include a comprehensive dental examination, periodontal evaluation, bite and TMJ assessment, sleep and airway screening, restorative or cosmetic evaluation, and diagnostic imaging when appropriate.

03

Explain What We Find

We review the important findings in understandable language so you know what looks healthy, what deserves attention, and how different concerns may or may not relate to one another.

04

Prioritize the Next Steps

Not everything has the same urgency. If treatment is recommended, we help separate what should be addressed first from what can reasonably wait and discuss options when more than one path is appropriate.

05

Understand Costs Before Moving Forward

Our team can review fees, estimated insurance benefits when applicable, financing options, Smile Club membership, and whether treatment can be phased when clinically appropriate.

06

Move Forward at a Comfortable Pace

Questions are welcome. If you have dental anxiety or have had difficult experiences in the past, tell us. Our goal is to make the process understandable, respectful, and as comfortable as possible.

Before Your Appointment

Already scheduled? Complete your forms ahead of time.

Patient Forms

Tour Our Office

Visit a Comfortable, Convenient Office.

Take a quick look around our health-centered North Portland office. We look forward to welcoming you in person.

Meet Our Patients

What a Visit Here Is Like.

Dr. Kaady and our patients on how we listen first, explain every step and never rush you into treatment.

Patient Experiences

What Patients Say

Every patient arrives with a different story. Here are a few experiences related to this area of care.

Google review

Honest, Conservative Guidance

“Fortunately, I did not need any services at the time which I applaud Dr Kaady for his honesty and what was needed to be taken care of when I get back home. Thank you Dr Kaady and your incredible staff for making me feel welcomed and safe!”

Pattie Meyers

Google review

Understanding, Welcoming Care

“They were understanding, caring and did a fantastic job cleaning my teeth and fixing a split tooth I'd been suffering from for a while. So professional, clean, understanding, welcoming... these are just a few of the words I'd use to describe Bridgetown Dental.”

I M

Google review

A Plan Built Around the Patient

“Dr. Kaady explained what he would do if he were in my position. Long story short, I was impressed by his empathy and by what he proposed as a plan of action.”

Niko Buser

See Patient Stories

Frequently Asked Questions

Questions Patients Often Ask

What should I expect at my first visit?

Your first visit is designed around listening, diagnosis, understanding your goals, and evaluating the findings that are relevant to your care rather than rushing into treatment.

We take a slower, more supportive approach focused on communication, comfort, education, and patient trust.

No. Many patients simply know something feels off. The first step is understanding the full picture and identifying possible contributing causes.

Some visits focus on evaluation, imaging, diagnosis, and treatment planning so recommendations can be built around a stable, well-considered result.

Ready When You Are.

We’re here to listen and help you decide what makes sense for you.